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How to use psychology for more impactful climate change communication

Effective communication strategies for tomorrow’s change-makers

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Psychology helps us understand how people respond to climate change information, and knowing that is valuable to motivate them to act. However, to create messages that truly hit home, you need to know how attention processes work.

Let’s break that down.

Attention and memory: The foundation of communication

To effectively address climate change, it's not enough to simply tell people about it. The way you perceive and respond to climate change can be influenced by several factors. For example, attention and memory. 

Climate change is a complex topic, and getting people's attention is the first step. 

To capture attention, you can leverage:

1. Compelling images and infographics can swiftly convey the urgency and scale of the issue.

2. Narratives connecting climate change to individual experiences and emotions can render the issue more relatable.

3. Stories of hope, resilience, and positive change can inspire and motivate action.

Discover the top communication methods and channels in our guide to communicating climate change.

Memory also plays a role. As we will see later, using memory cues such as memory aids, visual associations, and storytelling, along with repetition and clear summaries, can help information stick, leading to better understanding and decision-making.

For now, let's go into more detail about attention processes, to understand how our attention works. 

How do attention processes work?


Attention is like our brain's spotlight, focusing on specific things while leaving others in the dark. This guides our focus to specific things while ignoring others. It's central to how we perceive, remember, make decisions, and learn. And vital for our perception, memory, problem-solving, and decision-making. 

Imagine attention as a mental filter, helping you focus on what matters most while ignoring distractions; this is known as selective attention. When it comes to climate change, this ensures the most important information captures our attention. Think of this as zooming in on specific information while tuning out distractions. You might pay attention to certain aspects of information but overlook others. 

To take advantage of this, you need to create messages that grab your audiences’ attention and deliver the most important info directly and effectively.

You can also experiment with what’s called Split/Shared attention. It's like multitasking by focusing on multiple sources of information at once. In climate change, you're bombarded with data and information from various sources. You need coordination and to keep it consistent and clear across all channels to avoid confusion.

Then you need to keep people engaged with a topic over time, which takes sustained attention. Climate change is a complex issue, and you need strategies to keep you involved in the long run, such as recurring campaigns or ongoing efforts, so they’re motivated to take action.

This image was created with artificial intelligence.


Navigating cognitive biases and social influence

There's a challenge here: With a flood of information, complex words, images, and various channels, it's easy to feel overwhelmed. People often switch from one source to another and information they absorb doesn’t always lead to motivation or action.

That’s why, when communicating about climate change, you need eye-catching visuals and powerful stories that make climate change personal and reduce bias. Climate science can be complex, but we can simplify it using memory tricks and repetition, making it easier for everyone to understand.

Words and images can have a lot of power on people’s psychology. They capture our attention, but they can also overwhelm or mislead. And the wrong words or misleading images can be used to manipulate the truth, spreading fake news. Also, how you think about climate change is influenced by what you hear and believe. 

Social representations and belief systems play a big role in how you form your opinions about climate change. However, you experiment with biases that can make you avoid information that challenges our beliefs. This is because our cognitive processes affect how we understand the world and make decisions. 

Our thinking can be biased, and this can affect how we perceive and understand climate change. For example, we tend to connect to information that resonates with our values and motivations. And we tend to focus on information based on our predispositions (knowledge and personal experiences). 

We also tend to agree with information that resonates with our social groups of influence. Cognitive biases like confirmation bias or availability bias can hinder effective communication. Tailoring messages to overcome these biases can lead to more informed decision-making and positive attitudes towards climate change.

Understanding what motivates people to act

Psychology reveals the factors that motivate you individually or collectively to act. Understanding what influences your behaviour in the context of climate change adaptation is essential to motivate people to take action. 
Here are some examples of what you need to know about the basic key factors that influence climate change adaptation:

1- Perceived efficacy.This is your belief in your ability to make a difference because you will know that your actions do have a positive impact. Each one of these actions, even the smallest ones, have impacts on climate change. 
This belief motivates you to take action and make changes in response to climate challenges. It shapes your attitude, intentions, and actions related to climate change adaptation. 

For example, those with a strong sense of efficacy are more likely to engage in adaptive behaviours like adopting sustainable lifestyle choices, reducing resource consumption, supporting climate-friendly policies, advocating for eco-friendly initiatives etc. 

To take advantage of this belief, you can share knowledge, enhance understanding through education, showcase success stories, foster empowerment and control, promote collective action, etc.

2- Perceived risk. This is how you perceive the potential negative consequences of climate change. Your perception of risk influences your attitudes, behaviours, and level of adaptation. It can differ from person to person due to experiences, knowledge, beliefs, culture, context etc. 
Perceived risks trigger vulnerability perceptions and responsibility toward the environment, influencing attitudes, emotions, and intentions related to climate change adaptation. If you see climate change as a significant risk with severe consequences, you're more likely to adopt adaptive behaviours. 

3- Social norms refer to unwritten rules that guide behaviour within a group or society. Social influence is how others indirectly or directly affect your attitudes and behaviours to conform to these norms. They play a significant role in shaping thoughts, actions, and decisions. People often follow social norms to gain social acceptance or even avoid sanctions. 

Your social groups also shape your identity, making you more likely to adopt adaptive behaviours in line with group values. Social norms also impact how you seek, trust, and adopt information about climate change adaptation.
Embracing norms that promote sustainability encourages you and others to adopt eco-friendly behaviours, community support, sustainable policies, citizens engagement etc. This is because norms affect your beliefs about acceptable behaviour. 

If you perceive social norms favouring action and adaptation, you're more likely to engage in pro-environmental behaviours. Or, when you see others actively engaged in climate change adaptation efforts, you're more likely to join in to conform or be part of the group.

Social reinforcement is also quite important. Praise and recognition from peers or leaders can encourage adaptive behaviours, while disapproval can deter you from engaging in adaptation efforts. Social networks and interactions can also shape perceptions.

4- Personal values are core principles guiding your life, while belief systems are interconnected beliefs about life and reality. They influence attitudes toward climate change, motivating or discouraging adaptation. This has an impact on your risk perception by how we view climate change risks. 

For example, if you value environmental sustainability and believe in the urgency of climate change, you might see risks as higher and take action accordingly. 

This is the case with what we called “pro-environmental attitudes.” If you prioritise preserving nature, you're more likely to adopt adaptive behaviours, like reducing your carbon footprint etc. 

Personal values influence support and advocacy for climate change adaptation policies and initiatives. For example, if your values align with a group that promotes climate change adaptation, you're more likely to adopt their behaviours, contributing to collective efforts. 

5- Awareness, education, and knowledge are absolutely key. Awareness is all about understanding climate change and its impacts. Education imparts knowledge, pedagogy and skills. And knowledge involves insights gained through awareness and education. All three are vital for building resilient societies and ecosystems.

Raising awareness fosters a sense of urgency and importance, encouraging you to pursue education and knowledge. This awareness can evoke emotional responses, such as concern for the environment, driving you to learn more and take action.

Education develops the necessary skills for effective adaptation planning and implementation. Knowledge empowers informed decision-making based on evidence and expertise.

6- Access to resources, solutions and technology is crucial for effectively coping with climate change impacts. Your ability to obtain and utilise these essential tools enables you to adopt sustainable behaviours more easily and make meaningful contributions to environmental resilience.

If you have access to resources and technology, it’s easier for you to adopt eco-friendly behaviours like using public transportation, energy-efficient appliances, renewable energy sources etc. That’s why equitable access to resources is so important: It ensures everyone has equal opportunities to adapt to climate change, bridging the digital divide and promoting inclusive policies.

7. Incentives and disincentives. These are policies, programs and tools that encourage sustainable behaviours through rewards and penalties. They can motivate individuals to adopt eco-friendly behaviours and make changes. Policies like tax credits for solar panels incentivize action, encouraging behaviour change associated with the created incentives. People are more likely to adopt behaviours linked to these incentives. 

8. Other factors influence how people perceive climate change, such as personal experiences, cultural values, how the media presents the issue, oriented to consequences, causes and/or solutions etc. 

The role of emotions in engaging people


Emotions play a significant role in how we respond to climate change information. This is because they trigger behavioural responses that are necessary for climate change adaptation. People tend to focus on information that personally affects them and stirs emotions. This means that connecting emotionally with climate change can lead to greater concern and engagement. 

Emotions can be used as levers to motivate people to take action. For example:

1. Empathy enables you to grasp the effects of climate change on vulnerable communities and ecosystems.

2.Anger drives you to demand that governments and businesses adopt strong policies and regulations.

3.Hope fuels your belief that our actions matter and fosters dedication to sustainability.

It's essential to strike a balance here. Too much overwhelmingly negative information can lead to hopelessness and inaction. That’s why it’s crucial to also inspire hope and promote collective action if you want to drive change. You can do this by sharing positive stories about progress on climate goals, for example, as an antidote to all the doom and gloom.  

We must also bridge the gap between the global scale of climate change and local, actionable steps. This can reduce denial and empower us to make a real impact.

Using psychology: The key to driving climate change action


Psychology plays a crucial role in understanding and addressing climate change communication. It provides valuable insights into the human mind, revealing how people process information, form beliefs, and make decisions. 

By harnessing this knowledge, you can craft messages that truly resonate and motivate action. You can leverage attention and memory processes, navigate cognitive biases and social influences, and understand the key factors that drive individuals to act. Emotions, in particular, serve as powerful motivators, inspiring hope, empathy, and a sense of urgency. 

By understanding these psychological factors, you can develop effective communication strategies that not only inform but also inspire positive change in the face of the climate crisis.

However, communication is not a one-size-fits-all approach. The diverse perspectives and experiences of individuals necessitate tailored messages that address specific needs and values. It's essential to consider cultural context, personal beliefs, and the varying levels of understanding surrounding climate change. 

By incorporating diverse narratives and solutions, you can bridge the gap between awareness and action, empowering individuals to become active participants in building a sustainable future.

Ultimately, the effectiveness of climate change communication lies in its ability to inspire action. It's not enough to simply raise awareness; you must also instil hope and agency, fostering a sense of collective responsibility and empowerment. By using psychological insights and tailoring messages to diverse audiences, you can pave the way for meaningful engagement and transformative action in the fight against climate change.

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Author: Marianne Wehbe

Author: Marianne Wehbe

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Marianne is Environmental psychologist, graduated from a master's degree in Social Psychology, Organizations, Environmental Psychology from Paris Descartes Univ ...

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